Refund & Cancellation Policy
Last Updated: March 14th, 2026
At Growviro, we are committed to providing high quality digital resources and consulting services to help ecommerce businesses grow. This Refund and Cancellation Policy outlines the conditions under which refunds or cancellations may be considered.
By purchasing any product or service from our website, you agree to the terms outlined in this policy.
Digital Products
Growviro offers digital resources such as guides, frameworks, downloadable materials, and educational content.
Due to the nature of digital products, all sales are generally considered final once the product has been delivered, accessed, or downloaded.
This policy exists because digital content cannot be returned after it has been accessed.
However, if you experience any of the following issues, we encourage you to contact us:
• technical problems accessing a product
• incorrect product delivery
• payment errors
Our support team will work to resolve the issue promptly.
Consulting Services
Growviro may offer consulting services, including strategy sessions, audits, and advisory support for ecommerce businesses.
If you purchase a consulting service and wish to cancel your booking, cancellation requests may be accepted if submitted within 24 hours of purchase and before the service has been delivered.
Once a consulting session has taken place or work has begun, the service will be considered fulfilled and non-refundable.
Rescheduling Consulting Sessions
If you are unable to attend a scheduled consulting session, you may request to reschedule the appointment with reasonable notice.
We recommend providing at least 24 hours notice to allow scheduling adjustments.
Payment Disputes
If you believe you have been charged incorrectly or have questions about a transaction, please contact us before initiating a payment dispute with your payment provider.
We aim to resolve all concerns quickly and fairly.
Exceptional Circumstances
In certain exceptional cases, Growviro may consider refund requests outside of the standard policy. These cases will be reviewed individually at our discretion.
Contact for Support
For refund inquiries, cancellations, or support related to your purchase, please contact us.
Email: hello@growviro.com
We aim to respond to all inquiries within 24–48 hours.